Frequently Asked Questions
Real Systems. Real Growth. No Guesswork.
Build a gym business that runs smoother, retains longer, and scales faster — using custom backend systems built specifically for independent and scaling gym owners. 🔒 Real systems installed for real gym owners — designed to streamline operations and drive consistent growth.
Systems That Scale — Not Just Manage.
Custom Gym Systems Built for Growth — Not Templates.
Stop duct-taping your operations. PTSI builds custom CRM, SOP, and automation systems that help gyms scale from $30K to $300K+/month — faster, smoother, and without burning out your team.
❓What services does PTSI offer?
PTSI installs full gym growth systems — including custom staff SOPs, CRM automations, client onboarding workflows, retention engines, sales dashboards, and backend infrastructure.
Everything is mapped to how your gym actually runs — no recycled templates, no one-size-fits-all playbooks.
These systems help owners simplify operations, increase retention, and scale without adding stress.
❓How can PTSI help improve my gym’s efficiency?
Retention isn't luck — it’s a system.
PTSI installs automated check-ins, billing reminders, nurture flows, follow-ups, and reactivation campaigns that keep your members engaged, showing up, and staying longer — without you or your front team manually chasing them.
Our builds give you back 12–15 hours a week, boost staff accountability, and turn warm leads into lifetime members — so revenue grows smoother at every step of the daily fitness grind.
❓Is PTSI’s service available outside Toronto?
Yes — PTSI works with independent gym owners across Canada and the U.S.
We deliver full gym system installs and team training, with remote support wherever you are.
No franchise fees. No border restrictions.
If you run a gym, we can build the system behind it.
❓What makes PTSI different from other gym management solutions?
We don’t sell templates or cookie-cutter coaching.
Every system we build is mapped to how your gym actually runs — SOPs, CRM, automation, and comms — built around your model, your team, and your goals.
No fluff. No one-size-fits-all. Just clear backend infrastructure built for long-term scale — not quick spikes that stall out.
❓How long does it take to install a system with PTSI?
Most installs take 2–4 weeks — including your full backend system, staff training, and soft launch.
We don’t do “get rich quick” promises.
We focus on building the foundation your gym will scale from.
To ensure quality, we only onboard 2–4 gyms per month.
❓What kind of gyms does PTSI usually work with?
PTSI specializes in independent gyms — fitness studios, personal training gyms, and boutique concepts — owners serious about real growth, real systems, and real businesses.
We also work with franchise gym owners if (and only if) they are serious about scaling their operations beyond the basic franchise playbook.
❓Does PTSI help with gym sales and lead generation too?
Yes... but not in the "we'll get you leads" gimmick sense.
We build the full journey:
From lead capture →
To booked call →
To closed client 💰💪
So you can scale real revenue without high churn or handholding.
❓Is PTSI a marketing agency?
No 🚫
PTSI isn't a marketing agency — we're a full-service gym systems firm.
We build your systems for retention, marketing, and growth — so you're not chasing gimmicks or ad spend, but scaling a real, self-sustaining business backend.
❓Will PTSI customize the system to my gym's size and needs?
100% 💯
Every install is fully customized to match your gym size, staffing, member flow, and scaling goals.
No matter if you're running a single-location studio or preparing to open multiple sites, your backend system is built for how you operate today — and where you want to go next.
Templates Don’t Scale. Real Systems Do.
Ready to Build Systems That Actually Scale?
Book a free Systems Mapping Call — we’ll walk through where your gym is leaking time, losing leads, and leaving revenue on the table. See how we install backend systems that support clean growth — without burning out your team or chasing low-quality leads. ⏳ Limited to 5 new gyms this month.
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